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Banned!

kayal

kayal

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Joined
Jun 17, 2013
Messages
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Well, I'm sad to report my main (and only) account has been banned. I was in the middle of a dungeon at 3:20 AM (only using HB for the combat routine) when I was disconnected without warning or notice. When I attempted to log back in, I received the 202 error message, stating that my account has been closed. This ban could either be from gold I purchased or HB - no details yet as I have not received an e-mail from Blizzard. This really hurt. Ah well. . . maybe it's a sign that I should be more productive with my vacation time off from work.

I'm going to copy a template of someone's ban report on here:

1)Were you using Honorbuddy, Gatherbuddy or both on the account?
I have been using both (not to an extreme). At the moment I was banned, I was simply using HB for the CR.
2) If so, when was the last time?
Last time using GB2 was about 15 hours prior to the ban. HB was used during the moment I was banned.
3)What profile were you using?
I was using Tyrael's bot and a blank profile. Again, it was just for the CR.
4)What combat class were you using?
TuanHA's Hunter CC
5)What plugins are you using?
I was not using any plugins.
6)How many hours per day did you bot for?
At most, I used GB2 about 2 hours at a time, twice a day.
6.5)What honest percentage of time did you supervise your bot?
I monitor my botting about 70% of the time.
7)How many auctions per day did you have?
On average, I had about 40-100 auctions per day.
8)Did you Use Any Other Bots, Hacks, or Mods?
Nope. HB is the only third-party program I use.
9)Was your account involved in gold selling?
I purchased gold for the account. I made two transactions, today, of 30,000g each.
10)EU or US realm?
US
11)Is the banned account a Scroll of Resurrection or an actual paid account?
Paid
12) Additional Info:
As I mentioned before, I am thinking the ban is due to purchasing gold from a gold-selling website. I was on a different character than the one that I purchased the gold for. It just so happens that I was online when one of my guildmates noticed the blatant auctions (1 runecloth for 10,600g) from my bank alt. They began discussing that it was a gold seller and to report it; the one who found it said he was too lazy to do so.

I will keep this thread updated as I receive e-mails and possibly attempt to dispute the ban.
 
newb420 said:
This is why you dont use GB2 at all, Good day
Click to expand...
Hahahahaa, you made my day!!!

There is a tell on my place:

You need to learn reading before starting to write!

On the question: You have banned from the goldbuying, indeed. The US GMs are very strict on that.

I guess you could recover your account, and maybe its better idea, next time to buy gold from private seller, someone you know, not from the chinese, simply because Blizzard have implemented some kind of flagging, if you transfer large gold transactions to/from accounts, related to the chinese.

I have no real idea how, maybe they monitor some chinese IP addresses, or simply flag some known-to-them chinese sellers accounts or IP ranges etc.
 
Still no e-mail from Blizzard about the ban. I would have figured they would have e-mailed by now. . . so I can't make a ban appeal yet, since I don't know the exact reason behind the ban. Hoping to get one soon.

UPDATE: Cool! About 5 minutes after posting this, I received the e-mail from Blizzard:

***NOTICE OF LICENSE TERMINATION***

Account: ***
Offense: Use of Bots or Third-Party Automation Software

Blizzard has terminated this World of Warcraft license after identifying the usage of bots or other cheat software.

These programs (commonly called cheats, bots, and hacks) automate certain aspects of gameplay, or provide unintended advantages and abilities to the player. This type of cheating undermines other players' experience and severely upsets the balance of the game environment.

Blizzard reserves the right to terminate access for conduct of this nature, with or without warning, as noted in the World of Warcraft Terms of Use:
Blizzard Entertainment:World of Warcraft Terms of Use

This page contains details on how suspensions are appealed and reviewed:
http://www.battle.net/support/article/6741

Regards,
Blizzard Entertainment
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So it wasn't from buying gold. . . I'm thinking it was the fact that I left GB2 unattended for about 2 hours. Time to think up a story for the appeal! Wish me luck!
 
if you buy/sell/mail/gbank deposit gold, do not exceed 20k per transaction or you draw attention. i think its pretty well-known fact.
 
kayal said:
Still no e-mail from Blizzard about the ban. I would have figured they would have e-mailed by now. . . so I can't make a ban appeal yet, since I don't know the exact reason behind the ban. Hoping to get one soon.

UPDATE: Cool! About 5 minutes after posting this, I received the e-mail from Blizzard:



So it wasn't from buying gold. . . I'm thinking it was the fact that I left GB2 unattended for about 2 hours. Time to think up a story for the appeal! Wish me luck!
Click to expand...

oh it should be gb2. this case can be overturned easily.
 
i just got the same exact email. it also took me most of the day to even get the email. once i got the email today i appealed it and said my account didnt even have a warning. i think got this in return.

Greetings,

Thank you for contacting us concerning the recent action taken against your World of Warcraft account. After reviewing the closure of the account, we have determined that you are responsible for all exploitative activities found. However, the decision has been made to downgrade the closure of the account. The account has been reopened and the penalty changed to a 72 hour suspension, with a final warning. As part of its final warning status, any further exploitative activity found will result in the permanent closure of the account.

Please take a few moments to look over the World of Warcraft Terms of Use (Blizzard Entertainment:World of Warcraft Terms of Use), which all players agree to upon initially logging into the game.

The Terms of Use state that you will not "...modify or cause to be modified any files that are a part of the Game Client or the Service in any way not expressly authorized by Blizzard" or "...use cheats, automation software (bots), hacks, mods or any other unauthorized third-party software designed to modify the World of Warcraft experience..."

Additionally, the Battle.net Terms of Use (Blizzard Entertainment:Battle.net Terms of Use) state that "You are responsible for maintaining the confidentiality of the Login Information, and you will be responsible for all uses of the Login Information, including purchases, whether or not authorized by you."

Please review our in-game penalties policy (http://us.blizzard.com/support/article.xml?locale=en_US&articleId=20221) which states that "we must also factor in the severity of the infraction and how often the player has violated our policies in the past. Based on these factors, the penalty may be moved up the Penalty Volcano, up to and including Account Closure."

Thank you for your continued correspondence in regards to your account and for respecting our position.

Regards,

Account Admin
Blizzard Entertainment
World of Warcraft


So, after all that said, good luck on getting your account back. if it had no prior problems you should have it. It seems GB2 is just a ban waiting to happen lately.
 
Thanks! It does seem that way for GB2 which I will no longer be using if the ban is lightened or removed. I'm hoping to get the same email as you, regarding the ban lightening.
 
Well, I received a response to my ban appeal and it remains a permanent ban. Here's the response:

This is the latest response from Customer Support:
Greetings,

Thank you for your follow-up contact. An additional review of the previously communicated action taken against the account has been completed. Unfortunately, we have confirmed our initial findings. The account action will not be reversed or amended.

We base all of our actions on the severity of the violation, and take previous violations into consideration. This action has been taken in accordance with the Terms of Use (Blizzard Entertainment:World of Warcraft Terms of Use) and our In-Game Policies (http://us.battle.net/support/en/article/policyhttp://us.blizzard.com/support/article/20309), which all players acknowledge and agree to prior to participation.

While we understand that you may disagree with some of the policies or conditions, the bottom line is that they allow us to maintain a fun and safe game environment.

We hope this has resolved any concerns you may have had. Please let us know if we can be of further assistance.

How does a ticket status changed to ?Resolved??
-By you. You can mark a ticket as ?Resolved? if you are satisfied with the answer provided in the ticket.
-By our system. Our system will automatically resolve tickets that have a status of ?Answered? or "Need Info" for more than 7 days.
-By Customer Support. For tickets that were created over the phone or in-game, Customer Support will mark the ticket as ?Resolved? after we get confirmation from you. However, you can always either reopen the ticket or create a new ticket if the problem reoccurs.

What can I do next?
- Take the customer satisfaction survey. Your answers to this quick survey will let us know what you thought of our customer support, and will help us improve our efforts in the future. Take the survey at <http://us.battle.net/support/survey/38975383>.

What if the problem happens again?
You can either reopen your ticket, or create a new ticket, after it's been marked as "Resolved."

Regards,

The Customer Support Team
Blizzard Entertainment
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I'm guessing the GM that investigated me was just having a rough day and took it out on me. I have had no previous incidents on the account and was banned for the very same reason many of other people have been banned (and yet, their ban was changed to a 72 hour). I'm going to attempt another appeal and keep this thread updated.
 
sailing said:
Good luck!
Click to expand...

Thanks. I saw that your appeal went smoothly. . . congrats; I just wish mine had gone the same way. If this second appeal results in the same response and the permanent ban, I will call customer service and attempt to appeal over the phone. I'm really hoping it doesn't have to come to that though. I just don't understand why I received a permanent ban when I haven't botted anywhere near as heavily as others who have only received a temporary ban. I have common sense and I have always been greatly cautious when using the bot; I haven't gone overboard with it and have only used it in small amounts.

What really sucks is that I've spent most of my summer break (I'm a teacher assistant) playing WoW, when I could have been productive and spent time with friends and family. All of that time will have gone to waste if it remains a permanent ban. I go back to work in a couple of weeks. Time to make the most of it.
 
Yeah I dont understand why some go ok and others not. I had really only botted one day but it was overnight-dumb. Have you tried an unbanning service? Might be worth it at this point. Having said that, I got tons done today and I realize I just spend way too much time on WoW. Go enjoy your summer before its gone and you didnt notice it!
 
It's unfair they're doing that. . . still waiting on a response to my second appeal. I'm really hoping I get a different GM to work on this case.
 
dear ***,

the status of your customer support ticket #*** has changed to ?answered.?

you can view your ticket details or check its status by clicking the link below:
<http://us.battle.net/support/ticket/thread/***>

if you can?t click the link above, copy and paste the entire url into your browser.

This is the latest response from customer support:
Thanks for getting in touch with us today about your ban ***-

after thoroughly reviewing the action taken against the license, i have adjusted the penalty on your account. The ban has been removed from your account and it has been downgraded to a 72 hour suspension which starts right now.

Though the original penalty has been removed, please take a moment to review our policies (Blizzard Entertainment:Blizzard Legal Documentation), as we use them to evaluate behavior in-game. Future violations of these policies or the terms of use may result in action being taken against the license.
Click to expand...

praise baby geezus.
 
Neither do I.

Sent from my HTC One X using TheBuddyForum mobile app
 
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